ВОЗВРАТ
A careful process for those moments when a piece has not yet found its person
TIME TO DECIDE
14 days — the period during which a piece may return to us if it has not become part of your story
RETURN POLICY
Preserve the original condition: factory tags, packaging, and impeccable state of the piece
RETURN SHIPPING
The journey of the piece back to us is arranged at your expense — as the final chord of our story
RETURN PROCESS
Contact your assistant — he will guide you through every step
Carefully pack the piece, preserving all its elements
After receiving the item, we will refund your payment within 10 days
REFUND
To a bank card — 3–5 business days
For non-cash payments — 5–10 business days
Via the Faster Payments System (SBP) — 1–2 business days
Your assistant will make the return process comfortable
Discuss a return →